Since moving over to the dark side last year (using a PowerBook as my primary laptop), I’ve still kept Thunderbird as my primary email client, having used it on Windows since its first release. But at some point, it seems Thunderbird stops learning when I mark a message as junk. No matter how many times I tell it a piece of mail is junk, a duplicate of that shows up in my Inbox. I tried the default OS X Mail app when I first switched to Mac, but didn’t like the way it treated my two primary IMAP accounts differently. One would put all the folders under the Inbox folder, and the other kept all the folders outside the Inbox in a separate heirarchy. However, I just realized why, and now I think OS X Mail app might work for me.
I decided to try to live with the difference between the way the two IMAP accounts were handled, and give Mail.app a shot at handling junk mail. After a couple days, I rarely receive the same piece of junk mail twice. Only problem is I keep seeing the error “This message could not be saved” when editing a new message. I assumed that it was trying to auto-save a draft, but I haven’t been too concerned and was content to ignore the message a few times, not wanting to break the flow of whatever I was doing at the time. Then I noticed that my sent mail was not being saved. A quick search found a few references to this error in relation to the Cyrus IMAP server. The suggested fix is to set the “IMAP Path Prefix” in the Advanced tab under Accounts preference settings to “INBOX”. I wasn’t 100% sure the server was Cyrus, but gave it a shot.
Not only did this fix my error, but now my two IMAP accounts are handled the same in Mail.app. The top level Inbox has a subfolder for each IMAP account, as do the top level Drafts, Sent and Trash folders. All the other folders are under a separate top level folder for each account. Very cool. Checking for new mail now requires looking in two folders right next to each other (under the top level Inbox), rather than scrolling through a bunch of folders from one account to get to the Inbox for the other. And now that I’ve got Mail.app hooked into Growl notifications, my email experience has improved for the first time in years.
It’s the little things in life that make a difference. While I’m mucking about in preferences, might as well set up a rule to highlight email from the CEO.
Thank you so much for this fix. Not having my IMAP account in order made me so frusterated. I was so fed up with it not saving my messages and that foolish ERROR: Mail could not be saved.. AHH!! Thank you thank you thank you
You are my hero- that simple fixed helped me after an hour+ of searching. Thanks so much!
Thank you! I couldn’t believe Apple had come up with something so horrible. I don’t know why my host switched to Cyrus when it causes so many strange problems.
I wouldn’t say Apple has come up with anything horrible. It would be nice if the documentation contained tips for the most popular mail servers, though. Happy this has helped you.
Thanks for this fix! Seems to have done the trick with my IMAP provider as well (Fusemail).
This fixed IMAP email on my mac and my iPhone! 🙂
Nice. I haven’t seen the mail client on the iPhone. It doesn’t quite suit my goal of being able to go remote with the smallest and fewest devices possible.